A. Overhead Crane, Electric Hoist Design and Construction Rules
All the standards which are required for the cranes are the FEM standard, DIN standard and Chinese National standard.

Europe Main National Standards
— 89/392/EEC standard (93/68/EEC)
— 91/368/EEC standard
— 73/23/CEE standard
— “EMC” standard 89/336/EEC
— EN 60204-1
— EN 292 mechanical safety
— ISO 2141
— ISO 2766
International Standards
— June 9, 1993 / Sept. 22, 1993 notice
— July 29, 1992, 92-765, 92-766, 92-767 notice
— DIN 5684
— DIN 15400; DIN 15401
— NFE 26-010
— NFE 26-030
Technical Standards
— FEM 9.511 Mechanical group
— FEM 9.661 Hoisting and traveling components size and quality standard
— FEM 9.671 Wire rope quality standard/Chains quality standard.
— FEM 9.681 Travel motor choice
— FEM 9.682 Hoisting motor choice
— FEM 9.755 Electric hoisting equipment
— FEM 9.811 Electric crane standard
— FEM 9.901 Hoisting components design reference
— IEC 34-1 Traveling and allocation performance
— IEC 34-5 Protection grade standard
— IEC 947-5-1 Low voltage equipment
China Main National Standards
Design rules for cranes GB/T 3811-2008
Safety rules for lifting appliances GB 6067-2010
Common crane technical condition GB 7592-87

B. How to buy the Overhead Crane, Electric Hoist

1. What information should I provide to get the price?
Specific parameters such as lifting capacity, lifting height, span, cantilever length, power supply voltage, control method, etc. And if you can give us your design drawing, that will be very helpful to get an quotation.

2. Which kind crane can you provide?
Sinnone Crane Manufacture is a leading manufacturer with experienced designers, engineers and a 600- people R&D team to design and manufacture industry crane with your customized parameters.

3. What services can you provide?
We have a complete pre-sales&after-sales service system, and our engineers and installation team are available overseas to guide insite installation and comissioning.

4. Which brand are the crane parts and components?
We have a long term cooperations with ABB, Siemens, Schneider, SEW, etc. And we have the world’s leading machining, forging and welding machinery and processes.

Send your Inquiry Details in the Below information:
If you would like us to provide an accurate quote within 12 hours, please write down the following information:
1. Lifting Capacity is ____t
2. Span is____m
3. Lifting Height ____m
4. Working Conditions_____
5. Power source is____v,____hz, ____phase.
6. Your contact information. Both Email and phone number are essential.

C. After sales services information:

1、 Information feedback
1. The after-sales service department shall assign special personnel to be responsible for the tracking of user information, timely understand the use of customers and maintain close contact with customers.
2. For the product quality problems or product improvement opinions reflected by customers, the business department will reflect the problems to the relevant responsible departments of the company in the form of “customer complaint report”, formulate solutions and preventive measures after research and analysis, and store them in the quality archives and user archives of the company.
3. Register the customer’s inquiries and reply to the customer’s calls in time.
2、 Service
1. When customers install special equipment, the company will send service personnel to the site to coordinate the installation to ensure that the installation is safe.
2. When the customer requests to send someone to the site to deal with the quality problem, no matter which party’s problem, the company’s service personnel will actively cooperate to solve the problem.
3. In order to make customers know how to maintain and use the equipment, the company will send professional technicians to provide customers with relevant technical training and guidance according to customers’ needs.
3、 Quality assurance
1. During the product warranty period, if quality problems occur, the company shall be responsible for solving them.
2. During the product warranty period, the company will be responsible for free return and replacement of any product damage caused by product manufacturing quality; Outside the warranty period, if the product is damaged due to non manufacturing quality, the company will actively deal with the problem and only charge the cost.